a. Standard Full Access comes with Video Guided set up. It is as easy as watching the video clip and following the instructions. If you are comfortable downloading and uploading computer files, then you already have the technical skills needed. Should you uneasy with computers or are just simply too busy for a learning curve, sign up for Cherry concierge. We will assign a Cherry certified trainer to personally guide your set up. We can’t do It all for you, as set up requires intimate knowledge of your products, but with our guidance, you are assured a smooth easy setup experience and your assigned rep will be your lifetime assistant should you ever need additional help and training.